Our answer to all your questions

Do you have a question about your order?
Or would like some advice about a specific wine?
Our Customer Support Team and sommeliers are here to help.
Contact us now!

 
 
 
Direct contact
by e-mail
Online Chat
Phone
For any question about your order, please fill in the form here below or send an email to assistenza@vino.com.
Our Customer Support will reply to your emails quickly and effectively.
 
Direct contact
by e-mail
Online Chat
Phone
In case you need assistance, our Customer Support Team is available in the online chat and will reply as soon as possible, during working hours, from 9 a.m. to 6 p.m (Italian time).
Direct contact
by e-mail
Online Chat
Phone

Our Customer Support will answer from the following number: +39 055 53 59 755*
Helpdesk service provided from Italy by Vino.com (3ND Srl) - Via del Tiratoio n. 1 - 50124 - Firenze (FI). National numbering plan basic rate. Calling rates change according to telephone provider. Our Customer Support is available from 9 a.m. to 6 p.m. (Italian time) from Monday to Friday excl. holidays.

*You can also call these phone numbers:

Country Phone number
Belgium +32 2 899 74 94
Denmark +45 78 15 24 81
France +33 1 87 21 11 50
Netherlands +31 481 239 002
Sweden +46 8 502 822 90

Our contact details

Do you need help? Are you a producer and want to sell your wine? Do you want to contact our press office?
Or want to be part of our team? Then you are on the right page.

Partner Support/ B2B

Do you own a company and would like to sell your wines on Vino.com?

Click here

Applications

Do you want to be part of
our team?

Click here
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